Shipping policy
Processing Time: We typically process orders within 1 working day before shipping.
Shipping Carriers and Tracking: We use Ship Rocket for shipping. Shipments can be tracked through Ship Rocket's website.
Customs and Taxes:
- Customers are not responsible for customs duties or taxes.
- We currently do not provide international shipping and do not handle customs declarations for international shipments.
Damages and Lost Items:
- If you receive a damaged package, please contact us immediately. We will take care of it.
- For lost shipments, we will dispatch a new product to you.
International Shipping: We do not offer international shipping at this time.
Returns and Exchanges:
- We do not accept returns or exchanges.
- To initiate a return or for any shipping inquiries, please contact us via:
- Phone: 9115530048
- Email: gopalsweets2025@gmail.com
- Physical address: Gopal Sweets Pvt. Ltd. SCO 391, Sector 8, Panchkula